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How to Provide the Level of Service Clients Will Talk About

Don Connelly & Associates

By now, financial advisors with any ambition of success know that the only way to stand out in a vast sea of sameness is by providing an extraordinary customer experience—one that can turn your clients into stark raving fans. So, what is an extraordinary client experience, and how can advisors consistently deliver it?

Clients 52
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3 Question Types To Go From (Just) Retained To Highly Engaged And Happier Clients

Nerd's Eye View

After advisors do all of the work of bringing on a new client (Marketing! And while all may appear well on the surface – the client rarely contacts the advisor with problems but they show up for every annual meeting – they may actually be feeling quite disengaged with the financial planning services being provided.

Clients 186
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#FA Success Ep 352: Finding Personal Scale By Leveraging Yourself Through Outsourced Delegation, With Bridget Venus Grimes

Nerd's Eye View

Bridget is the President of WealthChoice, a virtual independent RIA that oversees nearly $80 million in assets under management for 68 client families, and Co-Founder of Equita Financial Network, an advisor platform that helps advisors plug in and share resources. Welcome back to the 352nd episode of the Financial Advisor Success Podcast !

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#FA Success Ep 310: Filtering Down To The Most Impact-Weighted Work To Scale Client Value, With Natalie Taylor

Nerd's Eye View

Natalie is the owner of Natalie Taylor Consulting Services, an independent virtual RIA, and is also the Head of Financial Advice for Monarch Money, a personal financial management tool that helps consumers track their spending and net worth over time. Welcome back to the 310th episode of the Financial Advisor Success Podcast !

Clients 130
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#FA Success Ep 300: The Evolution Of The Advice Business At Scale And The True Power Of Brand, With Joe Duran

Nerd's Eye View

Joe is a Partner and Head of Goldman Sachs Personal Financial Management, a national wealth management firm within Goldman Sachs which oversees more than $100 billion in assets under advisement for tens of thousands of client households. Welcome back to the 300th episode of the Financial Advisor Success Podcast !

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Transcript: Tim Buckley, Vanguard’s CEO

The Big Picture

BARRY RITHOLTZ, HOST, MASTERS IN BUSINESS: I am super excited about this week’s Masters in Business Live with Vanguard Group CEO Tim Buckley. I got to sit with Tim for about an hour and ran through about 45 minutes’ worth of questions, and we took some questions from the audience. How’s it going?

Clients 267
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Use your Optimal Client Fee Range to Better Serve Your Clients and Grow Your Business

Steve Sanduski

If you’re like me, then you’ve heard the same type of advice like “Segment your book of business into A, B, C, D clients” and “Take great care of your A&B clients.” ” I’ve also heard that “Your A clients subsidize your C&D clients.” Now double it and then halve it.

Clients 59