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For Clients Expecting 5-Star Service, Exceptional Communications Is Not Enough—Proactive Communication Is the New Standard

Don Connelly & Associates

Top financial advisors understand that superior client communications are paramount to building a successful practice. That is supported by a widely published survey by Financial Advisor Magazine, revealing that 72% of clients cite poor client communications as the number one reason they leave their financial advisor.

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5 Must-Follow Copywriting Rules to Elevate Your Communications

FMG

According to Financial Advisor Magazine, poor communication is the number one reason clients leave their financial advisor. And during times of volatility, timely and effective communication is doubly important. Going too quickly can often result in poor quality, which can be almost just as bad as never communicating. .

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10 Tuesday AM Reads

The Big Picture

New York Magazine ). Complaints to Government Show Americans’ Slow Descent Into Madness Over Spam Calls People at the limit of their patience with spam calls have been emailing the chairwoman of the Federal Communications Commission, Jessica Rosenworcel, in a desperate attempt to make the unwanted calls from scammers and robocallers stop.

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Building rapport remotely

Million Dollar Round Table (MDRT)

It’s a great way to communicate your message, and you’re killing it.’” This was excerpted from the March/April 2023 Round the Table magazine article, “ Building rapport remotely.” John, British Columbia, Canada. Takeaway: Not all remote connections have to happen in the same virtual space.

Clients 81
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March Newsletter: Comma or colon before a quotation?

Investment Writing

How AI affects evaluating student performance With generative AI making it easier for everyone to write exam answers and essays, the role of written communications will become less important in academia, according to “ AI in the Academy: Cautious embrace of a new technology ” in Harvard Magazine.

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April Newsletter: This is where you’ll find my newsletter from now on!

Investment Writing

This is according to “ You Are What (Your Microbes) Eat ” in Harvard Magazine. Susan has an exceptional ability to tailor investment communications to the sophistication level of any audience. Speaking of cooking sweet potatoes, I enjoyed this sweet potato recipe using miso.

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TEDxWilmington | Finding Healing and Purpose Through Service

Brown Advisory

In 2013 Elle Magazine named her as one of the 10 Most Influential Women in Washington, D.C., she has continued to work with Elle Magazine as part of their forum to communicate current women’s issues and initiatives. She is an active member of the Young President Organization.